Barefoot Resort - Arbor Trace 613 - Windy Hill

"We rented the condo for 58 days. The place was decorated nicely and had minor issues"

"We loved our stay at the property. The unit was well cared for and clean and nicely decorated and spacious for the two of us. We were disappointed with the management company. We had to wait exactly to 4 o'clock to check in even though we pre-checked in upon our arrival from CANADA at 1PM that day. We had to go back to get the door code. Once we received the door code at 4PM we drove to our unit only to find that the code did not work. We tried calling the management company but they were too busy checking everyone in at 4PM to answer our call. We had to drive back to their office to get another door code which we hoped would work and then drive back to the unit once again. Luckily it did work as the management company was closing its doors at 5PM. In this day and age surely they could have texted us the code OR as we have done with all other rental units have the code emailed to the customer the week before their rental. This was not a good start to our vacation and the management company never offered any compensation or even apologized for the inconvenience. I don't think they understand that we just drove 16 hours to get to the unit! If I knew how to contact the owner I would tell him to lose the management company and get with the times. We rent in Florida all the time and never have to drive anywhere to get a door code."

"Check in when I arrived at 4 pm was chaos. No one knew what line they should be in regarding paperwork and such. Everyone was tired and had children and was upset with the process. No one was directing you ..

My shower drain was backed up. I waded in water when I took a shower and toilet wouldn’t flush. Contacted you and was handled quickly. I closed off both bedrooms and maintenance came in and our rooms were opened. I found this very disturbing as the issues were in small bathroom and they should of never been in our rooms. Even after the maintenance came I felt the drain to be no better. The toilet was fixed..

The Tv was quite confusing. The one in living room took me days to figure out how to use to even get a news channel. It would of been helpful if directions were left.

I had also killed 4 bugs in my bathroom and bedroom. I have stayed at condo 614 for 4 years previously and never had an issue.

The condo was nicely decorated and had what we needed to cook for.

I found the floors to be a gritty feeling. I owned a cleaning business and I feel the cleaning of the floors needed better attention..

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"Clean and Spacious. Nice and quiet"

"We have a nice room but the floors were super dirty and the fridge leaked "

"This property was exactly as advertised. It was clean and well maintained. We have no complaints. We got excellent customer service from Eileen at NMB Realty. Would definitely stay here again. "